Conducting market research; preparing product technical information; determining successful application stories; time-integrated plans for product introduction and promotion; developing marketing strategies; technical support.

1. Assesses market competition by comparing the company's product to competitors' products. Prepare and update market overview for management team;;

通过产品对比，及时分析市场竞争。为管理层提供市场分析及建议；

2. Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses;

为管理层提供短期和长期产品销量预测、相关销售数据分析及报告；

3. Technical support such as product seminar, demonstration, translating and editing technical documents, answering technical questions and requests. Provides product and application trainings to internal sales and external customers.

技术支持，比如产品讲座、产品演示、翻译和编辑技术资料、回答技术问题。为内部和外部客户提供产品和应用培训；

4. Evaluate product futures by calling on customers individually or together with field salespeople. And provide sales suggestions；

通过独自客户拜访或与销售共同拜访，评估产品性能，提出销售建议；

5. Obtains product market share individually and together with sales team/ business partners. Work with National Sales Manager to develop product sales strategies；

独自或与商业合作伙伴一起分析市场份额。与全国销售经理共同制定销售策略；

6. Brings new products to market by analyzing proposed product futures, applications and competition;.

通过分析新产品特点、应用和市场竞争，制定新产品上市策略；

7. Work together with marketing team to develop efficient marketing communication tools to improve product awareness;

与市场部一起，开发不同的营销工具，提升产品市场影响力和关注度；

8. Positively represent Heidolph at all times throughout customer and agent locations;

在任何时候，包括在客户处及经销商处，积极代表Heidolph处理相关事宜;

9. Work together with salesperson to build up customer map. Expand geographical coverage to high-end customers;

推动销售共同建立用户地图。扩大高端用户覆盖面；

10. Achieve assigned product sales target.

完成公司指定的产品销售任务。

1. Bachelor’s or above degree, pharmaceutical, chemical, and biology background or equivalent work experience preferred;

本科或以上学历，生物工程、生物科学、生物制药等专业；

2. 2+ years of product management/business development/technique support experience with the research laboratory industry products, preferably with lab experience；

2年及以上实验室仪器行业产品管理、业务拓展、技术支持经验，有研究实验室工作经验者优先；

3. Strong interpersonal, oral and written communication, and presentation skills；

较强的人际关系、口头和书面沟通和表达能力；

4. Strong anti-pressure and self-motivation ability；

具有较强的抗压能力及自我激励能力；

5. Computer proficiency in MS Office and the internet；

熟练使用office 办公软件及互联网相关应用；

6. Must possess the organizational skills to multi-task and meet deadlines as needed；

必须具备良好的组织能力，能够同时处理多项任务，并能按时完成指定任务；

7. Be able and willing to travel to customer locations；

能够并愿意出差到不同的客户所在地；

8. Fluent English；

熟练的英语表达能力；

We are looking for competitive Service Engineer who is responsible for the installation, maintenance and service of sold products. The job is mainly in-house and on-site service, preventive maintenance, technical support solutions, as well as establishing well-organized service process. The goal is to provide high class after sales service and increase company’s core competence.

1.Be responds to customer complaints in time. Oversee all services and workspaces in shop or on-site;

及时响应并解决用户的问题。处理室内及现场的所有售后服务及维修工作；

2.Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns;

通过经验和知识，为用户提供满意的回复，始终如一地提出色的客户服务体验；

3.Act as the highest source of information for all service, and product-knowledge concerns and work process matters (for both employees and customers);

熟悉并通晓售后服务、产品知识、内部工作流程；

4.Evaluates and resolves problems of the failed units. Installs, repairs, tests, maintains equipment and trains customers；

评估和解决故障设备的问题。安装、修理、测试和维护设备。为客户提供培训；

5.Maintains product manuals and helps on technical brochures checking；

维护、翻译产品手册；协助技术文件的检查；

6.Analyzes, inspects and reviews findings to report to the headquarter for improving the product performance, design or quality;

分析、检查和审查故障结果，向总部报告，以提高产品性能、设计或质量；

7.Manage and maintains relations with distributors’ service person and set up communication community to deliver the service knowledge;

管理并维持与分销商服务人员的关系，并成立沟通社区，提供服务知识；

8.Organize and set up service system and procedure;

组织并建立售后服务体系;

9.Organize and responsible for servicer events for the customer, to improve sales and marketing results by service, and promote good brands influence;

组织并跟进客户端的现场服务活动，以服务带动销售及市场推广，提升品牌形象；

10.Keep a safe and clean workspace at all times;

随时保持安全干净的工作空间；

11.Follow and abide by all industry standards, regulations, and laws;

遵守并遵守所有行业标准、法规和法律；

12.Help train new employees in company procedures, including safety and work processes;

帮助新员工培训公司程序，包括安全和工作流程；

13.Stay up to date on industry standards and any new innovations, materials, tools and/or processes that can benefit the company service.

了解行业标准以及任何可使公司售后服务受益的创新、资料、工具和/或流程。

1.Proven working experience in service field. Basic understanding of sales principles and customer service practices;

在售后服务领域拥有良好的工作经验。了解销售原则和客户服务实践；

2.5+ years’ service experience in laboratory equipment industry；

5年以上实验室仪器维修经验；

3.Clear service management knowledge；

良好、清晰的维修及售后服务管理经验、思路；

4.Excellent written and oral communication skills, also in English language；

优秀的书面和口头沟通能力。英语作为工作语言；

5.Able to travel if necessary；

可以出差；

6.Knowledge and experience of 3rd party service engineer management；

可管理并协调第三方售后服务工程师；

7.Proficient in using MS Office；

熟练使用MS Office办公软件；

8.Honest, with a strong sense of responsibility, and professional accomplishment；

为人正直，具有强烈的责任感、优秀的职业素养；

9.A positive attitude with a desire to grow and learn；

积极的工作态度，渴望学习和成长；

10.Teamwork spirit；

团队合作精神；

11.Effective time management skills, with strong organization and prioritization abilities;

有效的时间管理技巧，具有出色的组织能力和优先级分配能力。

Our Sales Representative is responsible for the sales of all Heidolph products and services within a defined territory, maintains effective customer and dealer relations, develops opportunities for growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts.

1. Perform sales visits and vendor relations with all customers and potential customers, offer basic training and technical support, develop and maintain effective customer relations with purchasing and end-user within assigned territory；be able to manage and control projects independently;

在负责区域内开发和拓展客户资源，对区域内的所有客户及潜在客户进行销售拜访，提供基础的培训和技术支持，并与客户及采购部门维持良好的关系；能够管理并控制销售项目；

2. Develop and execute sales and marketing plans to expand sales performance within assigned territory，join in related marketing events such as exhibition, lobby show, etc.; Maintain and manage a pipeline of opportunities to meet or exceed sales objectives；

在负责区域内制定和执行相应的销售及市场推广计划，积极参与区域市场活动，实现销售目标的拓展；管理和维护销售线索，以实现或超过销售目标；

3. Introduces new products and services, and keep informed of new products，services and other necessary information to customers;

在负责区域内向客户推广新产品及服务，并确保客户及时了解相关必要信息；

4. Channel Development and cooperate with dealers within assigned territory，responsible for all trainings, marketing events and business support, as well as inventory management; Implement interregional project management and coordination according to Heidolph China channel policy；

在负责区域内进行渠道开发，并且与代理商进行充分的沟通合作，负责相关培训、市场活动及销售支持工作，做好库存管控，并依据Heidolph中国分公司的渠道政策进行区域内和区域间的项目沟通和协调工作；

5. Utilize available resources and cooperate effectively with cross-functional internal resources and external partners；

最大化利用所有资源，并与内部各职能部门及外部各种合作伙伴维持良好及有效的合作关系；

6. Report on regular basis to supervisor, and communicate with any customer & partner issues or potential problems, maintain accurate reporting, records, and files necessary for proper management of territory, perform other tasks assigned by manager.

定期向主管汇报，沟通相关客户及合作伙伴的任何问题或潜在问题，保持准确的报告、记录和文件，以便对区域进行适当的管理，完成领导分配的其他任务；

7. Follow up contract progress；

跟进销售合同及相关事宜；

8. Research competitor and industry activity, keep an eye on market trend；

密切关注市场动态，了解竞争对手信息及行业动态；

9. Positively represent Heidolph at all times throughout customer and agent locations;

在任何时候，包括在客户处及经销商处，积极代表Heidolph处理相关事宜;

1. Bachelor’s or above degree, pharmaceutical, chemical, and biology background or equivalent work experience preferred;

全日制本科或以上学历，化学、制药、生物或相关背景者优先；

2. 3+ years of sales experience with the research laboratory industry products, preferably with lab experience；

3年及以上实验室仪器行业销售经验，有研究实验室工作经验者优先；

3. Strong interpersonal, oral and written communication, and presentation skills；

较强的人际关系、口头和书面沟通和表达能力；

4. Strong anti-pressure and self-motivation ability；

具有较强的抗压能力及自我激励能力；

5. Computer proficiency in MS Office and the internet；

熟练使用office 办公软件及互联网相关应用；

6. Must possess the organizational skills to multi-task and meet deadlines as needed；

必须具备良好的组织能力，能够同时处理多项任务，并能按时完成指定任务；

7. Be able and willing to travel to customer locations；

能够并愿意出差到不同的客户所在地；

8. Fluent English；

熟练的英语表达能力；

Our Area Sales Manager is responsible for the sales of all Heidolph products and services within a defined territory, maintains effective customer and dealer relations, develops opportunities for growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts. What is more, he/she shall have the experience of establishing area sales team and daily management.

主要负责在指定区域内海道尔夫全线产品的销售及售后跟进工作，维护良好的客户及渠道关系，在现有基础上，开发新的市场增长机会，确保市场覆盖及渗透率，实现要求的销售及利润目标。同时，负责区域团队的建立和管理。

1. Perform sales visits and vendor relations with all customers and potential customers, offer basic training and technical support, develop and maintain effective customer relations with purchasing and end-user within assigned territory；be able to manage and control projects independently;

在负责区域内开发和拓展客户资源，对区域内的所有客户及潜在客户进行销售拜访，提供基础的培训和技术支持，并与客户及采购部门维持良好的关系；能够管理并控制销售项目；

2. Develop and execute sales and marketing plans to expand sales performance within assigned territory，join in related marketing events such as exhibition, lobby show, etc.; Maintain and manage a pipeline of opportunities to meet or exceed sales objectives；

在负责区域内制定和执行相应的销售及市场推广计划，积极参与区域市场活动，实现销售目标的拓展；管理和维护销售线索，以实现或超过销售目标；

3. Introduces new products and services, and keep informed of new products，services and other necessary information to customers;

在负责区域内向客户推广新产品及服务，并确保客户及时了解相关必要信息；

4. Cooperate with dealers within assigned territory，responsible for all trainings, marketing events and business support, as well as inventory management; Implement interregional project management and coordination according to Heidolph China channel policy；

在负责区域内与代理商进行充分的沟通合作，负责相关培训、市场活动及销售支持工作，做好库存管控，并依据Heidolph中国分公司的渠道政策进行区域内和区域间的项目沟通和协调工作；

5. Utilize available resources and cooperate effectively with cross-functional internal resources and external partners；

最大化利用所有资源，并与内部各职能部门及外部各种合作伙伴维持良好及有效的合作关系；

6. Report on regular basis to supervisor, and communicate with any customer & partner issues or potential problems, maintain accurate reporting, records, and files necessary for proper management of territory, perform other tasks assigned by manager.

定期向主管汇报，沟通相关客户及合作伙伴的任何问题或潜在问题，保持准确的报告、记录和文件，以便对区域进行适当的管理，完成领导分配的其他任务；

7. Follow up contract progress；

跟进销售合同及相关事宜；

8. Research competitor and industry activity, keep an eye on market trend；

密切关注市场动态，了解竞争对手信息及行业动态；

9. Positively represent Heidolph at all times throughout customer and agent locations;

在任何时候，包括在客户处及经销商处，积极代表Heidolph处理相关事宜;

10. Experience in office establishment and team management is preferred.

有部门创建和团队管理经验者优先。

1. Bachelor’s or above degree, pharmaceutical, chemical, and biology background or equivalent work experience preferred;

本科或以上学历，化学、制药、生物或相关背景者优先；

2. 8+ years of sales experience with the research laboratory industry products, preferably with lab experience；

8年及以上实验室仪器行业销售经验，2年以上团队管理经验，有研究实验室工作经验者优先；

3. Strong interpersonal, oral and written communication, and presentation skills；

较强的人际关系、口头和书面沟通和表达能力；

4. Strong anti-pressure and self-motivation ability；

具有较强的抗压能力及自我激励能力；

5. Computer proficiency in MS Office and the internet；

熟练使用office 办公软件及互联网相关应用；

6. Must possess the organizational skills to multi-task and meet deadlines as needed；

必须具备良好的组织能力，能够同时处理多项任务，并能按时完成指定任务；

7. Be able and willing to travel to customer locations；

能够并愿意出差到不同的客户所在地；

8. Excellent management sales skills and data analysis capability；

出色的销售管理能力及数据分析能力；

9. Fluent English；

熟练的英语表达能力；